Building Strong Relationships- Meeting a Client’s Needs Across the Miles

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Building Strong Relationships- Meeting a Client’s Needs Across the Miles

The Rosen Group is one of very few firms in the NJ, NY, PA, and DE area that focuses on one, single area all day, every day – recruiting and assessing HR talent!  We have a database of thousands of HR executives with a wide range of experience, expertise and talent at all levels all the way up to the VP HR level.  So it was no surprise when a long time client who moved out of the tri-state area reached out to the Rosen Group when she needed to fill an HR position.  While our primary focus is the Delaware Valley, this is a story how strong relationships can expand business and continue to fulfill a client’s needs.
Alicia Brill, Director of Human Resources at Georgetown University Hospitals, first started working with the Rosen Group in 2002 while she was working for Lourdes Health System.
When Alicia initially made the move to Georgetown, she needed help filling an HR position.  She immediately thought of the Rosen Group, and Senior Recruiter Marlyn Bennett.  Marlyn found candidates in the area online with the help of social media, and she filled the position with a great candidate.
The relationship that Alicia and Marlyn built continues to thrive.  When a new pilot program was introduced to use contractors instead of hiring permanent employees, Marlyn came through again by providing contractors who had superior customer service skills and kept everything going even with the steep learning curve for the positions.
Alicia went on the say that the Rosen Group provides a specialty service in focusing on HR people which is a very valuable selling point.
In closing Alicia spoke about the Rosen Group overrall, and her primary contact Marlyn Bennett.  “Marlyn just gets it.  Especially when you’re in a pinch.  I would call the Rosen Group no matter who I’m with.  Marlyn does it all!”
We thank Alicia for taking the time to share her experience with us. If you have an experience you would like to share (as a contractor or client), please contact our Marketing Manager, Lynda Cusano.